Help Desk Software

Customer Support Organizer Pro 2.8

Customer Support Organizer Pro - Organize, track, and manage your customer support activities.. Customer Support Manager Pro is a simple database management software that helps you to organize, track, and manage your customer support activities.

Features includes very fast and easy data entry, search, filter issues by any field, has unlimited number of records and database, import data from text, excel, or other files.

Personal Helpdesk For Outlook 5.1

Personal Helpdesk for Outlook
Personal Helpdesk for Outlook - Create ticketing and issue tracking system for Outlook..

An automated issue tracking and ticketing system for one person helpdesk, Personal Helpdesk provides you with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook.

It can monitor any number of Outlook folders and mailboxes and automatically process incoming emails to support cases. Supports enforcement of service level agreements (SLA) in line with ITIL guidelines.

AD Group Membership Cleanup 1.0.0.0

AD Group Membership Cleanup - Remove disabled users from Active Directory groups.. This application will assist you in cleaning your Active Directory (AD) Groups. The application is designed to process Disabled Accounts Only.

It processes each disabled user in the selected OU and removes them from all groups except for the groups you explicitly exclude. On opening the application, it will attempt to enumerate all of your domain controllers and OUs.

Usage: Select Domain Controller with which to poll the users, OUs and then process the group membership cleanup. Select OU to search.

NIC Speed-Duplex Report-Configure 1.0.0.0

NIC Speed-Duplex Report-Configure - Generate a list of NICs on your network and once configure, you can update the speed/duplex on them.. Using this tool, you can import a list of systems and with that list, scan for all Network Interface Controller cards (NICs) and generate a report of all NICs on each system (to include Speed/Duplex if the config file has been updated).

By modifying the NIC_SpeedDuplex.config file, you can define NIC profiles and NICs to ignore (like WAN Miniport (IP), 1393 Net Adapter etc).
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